Director of Clinical Operations

Full Job Description

Director of Clinical Operations Shape Clinical Excellence. Develop Exceptional Providers. Transform the Future of Aesthetics. At Face Forward Aesthetics, we believe confidence begins with exceptional clinical care, meaningful relationships, and leaders who inspire others to achieve their very best. As we continue to grow, we’re building a clinical leadership team that is redefining what excellence looks like in medical aesthetics by combining outstanding patient outcomes with operational partnership, provider development, and an elevated guest experience. We’re seeking an experienced Director of Clinical Operations to lead our provider organization across multiple markets throughout the Midwest. This highly visible leadership role is responsible for advancing clinical excellence, developing exceptional providers, leading clinical education and training, and partnering with operational leaders to create consistent, world class guest experiences across every clinic. Your Opportunity As the Director of Clinical Operations, you’ll serve as the clinical leader for Face Forward’s provider teams. You’ll work in close partnership with Market Managers to create an environment where exceptional clinical care and exceptional business performance reinforce one another. You’ll lead provider development, clinical education, onboarding, consultation excellence, and treatment consistency while building a culture of continuous learning and accountability. This role offers the opportunity to influence clinical strategy, mentor future clinical leaders, introduce best practices, and elevate the capabilities of providers across every market. What You’ll Lead As the clinical leader across your assigned markets, you will: Develop, coach, and inspire high performing Nurse Practitioner Leads and provider teams. Lead Face Forward’s clinical education strategy, design and delivery for Nurse Practitioners and other licensed providers Elevate consultation, treatment planning, and clinical decision making to improve guest outcomes and consultation conversion. Drive provider productivity, documentation excellence, and consistent clinical execution across multiple markets. Establish and reinforce clinical standards, protocols, and best practices that ensure safe, compliant, and exceptional care. Partner with Market Managers to align clinical excellence with operational performance, provider productivity, and business results. Use clinical and business data to identify opportunities, coach providers, and continuously improve performance. Lead onboarding, mentoring, and professional development to build a strong pipeline of future clinical leaders. Support the successful launch of new services, products, providers, and clinics. Foster a culture of accountability, collaboration, continuous learning, and clinical excellence.