Nurse Practitioner or Physician Assistant – Transfer Center and Patient Flow

At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health’s three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Job Location

Duke University Hospital Duke Transfer Center and Patient Flow Center

Job Summary

The Duke CAREHub, comprising the DUHS Transfer Center and Patient Placement. The Transfer Center is crucial for patient access both locally and globally. The department uses real-time capacity data to facilitate access to specialty services and manage emergent needs. The Transfer Center APP (Nurse Practitioner or Physician Assistant) provides leadership within the care hub and works directly with the Transfer Center Medical Director and Transfer Center Nurses. Responsibilities include but are not limited to:

• Performs Administrative Reviews of transfer center requests in real-time to decrease intake to response time.
• Reviews same-day direct admissions in times of high hospital capacity as decided by CARE Hub leadership team.
• Engages clinical teams when transfer requests require multiple services.
• Responsible for conferencing appropriate transfer back patients.
• Serves as an escalation provider for Clinical Expeditor.
• Functions for Duke University Hospital (DUH).

Procedures: None

Job Eligibility Requirements

Education

PA: Graduate of ARC accredited Physician Assistant program

NP: Graduate of accredited MSN or DNP Nurse Practitioner program for adult care.

Certification

PA: PA-C

NP: AGNP or AGACNP or ACNP or FNP

Licensure

PA: Current unrestricted license issued by the NCMB with approval to practice as PA

NP: Current unrestricted RN license issued by or recognized by the NCBON with approval to practice as an NP.

Experience

PA: Minimum 1+ years experience as a Physician Assistant is strongly suggested

NP: Minimum 1 + year experience as an NP or an equivalent combination of relevant education and/or experience is strongly suggested.

Physical and mental requirements

• Able to clearly articulate scope of practice and practices within those guidelines as an NP/PA in the state of North Carolina and within the Duke University Health System (DUHS)
• Able to independently seek out resources and work collaboratively to solve complex problems
• Able to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership, and others
• Able to use sensory and cognitive functions to process and prioritize information, perform health assessments, treatment, and follow-up
• Able to use fine motor skills
• Able to record activities, document assessments, and interventions; prepare reports and presentations.
• Able to use computer and learn new software programs
• Able to provide leadership in clinical area of expertise and in meeting organizational goals
• Able to navigate the Hospital and DUHS to provide clinical expertise to specific patient populations
• Able to withstand prolonged standing and walking with the ability to move or lift at least fifty pounds
• Able to remain focused and organized
• Able to work collaboratively with all levels of personnel

Job Hours

Primary hours will be Monday-Friday, 10 hours a day with 1-2 weekends per month.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.