Physical Therapy Administrative Assistant

Full Job Description

Job SummaryJoin our dynamic healthcare team as a Physical Therapy Administrative Assistant, where your energetic support will be vital in delivering exceptional patient care and streamlining clinic operations. In this role, you will serve as the friendly first point of contact for patients and healthcare professionals alike, ensuring smooth scheduling, accurate documentation, and efficient communication. Your enthusiasm and organizational skills will help foster a welcoming environment dedicated to patient recovery and well-being. This paid position offers an exciting opportunity to contribute to a multidisciplinary team focused on improving mobility, function, and quality of life for diverse patient populations.

Duties

• Greet patients warmly, verify their information, and assist with intake procedures to ensure a seamless check-in experience
• Schedule appointments for physical therapy sessions across outpatient, inpatient, and post-acute care settings
• Maintain accurate records of patient visits, treatment plans, and billing information in compliance with healthcare regulations
• Coordinate communication between patients, therapists, physicians, and insurance providers to facilitate timely care delivery
• Manage phone inquiries, appointment changes, and follow-up reminders with a positive and professional attitude
• Support therapists by preparing treatment rooms, organizing supplies, and ensuring equipment is ready for use
• Assist with administrative tasks such as data entry, filing medical documents, and updating patient records with attention to detail

Requirements

• Prior experience in hospital or clinic environments demonstrating familiarity with medical procedures and patient service
• Knowledge of physiology, anatomy, and medical terminology relevant to physical therapy practices
• Experience working in inpatient or outpatient settings within hospital medicine or orthopedics is highly desirable
• Strong understanding of acute care, geriatrics, sub-acute care, and post-acute care processes
• Excellent communication skills to effectively interact with diverse patient populations including elderly or chronically ill individuals
• Ability to handle intake procedures efficiently while maintaining confidentiality and professionalism
• Familiarity with hospital systems and electronic health records (EHR) software preferred

This role is perfect for motivated individuals eager to support healthcare teams while developing their expertise in physical therapy environments. If you thrive in fast-paced settings that require attention to detail and compassionate patient interaction, we invite you to bring your energy and dedication to our team!

Pay: $17.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• On-the-job training

Work Location: In person