Administrative Assistant and Accreditation Support Specialist – Physician Assistant Program

Concordia University School of Health Professions invites applications for a full-time Administrative Assistant staff position within the Physician Assistant (PA) program at the Ann Arbor, MI Campus. The Administrative Assistant shall serve as the receptionist, perform secretarial duties, provide administrative support in areas of purchasing, professional correspondence and assisting the PA Program Director and faculty in the collection of data related to student performance across the curriculum in the didactic year; coordinate student schedules, calendars including classroom scheduling, meeting schedules, and special events; organize and maintain the departmental office. This position reports to the PA Program Director.

Job Duties and Responsibilities

• Serve as the first contact with students, parents, and the public visiting the PA program in the North Building; greet and direct visitors in a friendly and professional manner
• Perform general office responsibilities including answering and directing calls; providing office support (typing, filing, copying, etc.) opening and sorting mail; email, correspondence, filing, mail processing, room reservations as required
• Coordinate projects, schedules, meetings, attends meetings and takes minutes, prepares reports and grant materials
• Order and maintain office supplies and equipment
• Prepare reports and grant materials
• Order and maintain office supplies and equipment
• Maintain departmental budgets including annual budget reports to the Director
• Maintain multiple Excel spreadsheets of data and be able to use filters to create charts for analysis of that data in order to generate reports;
• Coordinate student processes during admissions process by verifying that any requirements for matriculation have been met, and contacting applicants with reminders and follow up;
• Maintain student files, organize course materials, communicate with students, and direct students to appropriate resources/departments when needed;
• Prepare adjunct/instructional faculty contracts and requisitions for Physician Assistant Program
• Administer surveys to students, graduates, and alumni at faculty request; monitor responses; and collate the data in Qualtrics or other survey collection tool
• Coordinate adjunct faculty files and course materials, and communicate with large group of adjunct faculty;
• Make travel arrangements for faculty members
• Provide computer and technical support to students and faculty
• Produce letters, reports, newsletters and various other original publications for courses and presentations
• coordinate admission visit day, student orientation, white coat ceremony, and graduation events;
• take minutes for department meetings and other committee meetings as assigned
• Perform other duties as assigned

Knowledge, Skills, and Abilities

• Professional work style; telephone skills and etiquette
• Excellent typing, communication (verbal and written) and organization skills
• Computer skills with experience; application software skills such as Microsoft Word, Microsoft Excel, Access, Internet, E-mail, etc.
• Knowledge of basic office equipment (e.g., copiers, fax machine, etc.)
• Ability to follow and share information regarding university policy and procedure
• Must maintain absolute confidentiality related to student grades or issues.
• Demonstrate proficiency in filing and general clerical functions
• Self-motivated, conscientious, able to work independently and as a member of a team; ability to handle multiple responsibilities concurrently;
• Work schedule flexibility; ability to work rare evenings and/or weekend hours, as needed

Education and Experience

Required: High school diploma; two years office experience. Preferred: Two-year degree. Excel data collection experience.

Compensation and Benefits

This is a full-time, non-exempt (hourly) staff position. Starting range is dependent upon on individual qualifications and experience. Concordia University benefit options include, but are not limited to the following:

• Vacation, Sick and Holiday pay
• Paid Parental Leave
• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master’s degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.

Physical Demands/Equipment

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.