Administrative Assistant III (Administrative Assistant III – 2809)

• Responsible for ensuring comprehensive scheduling of patients per faculty member based on individual treatment plans and other needs.
• Develops and maintains standardized patient access workflows for check-in, registration and scheduling to support efficient operations
• Responsible for calculating and collecting payments from patients for planned, in process, or completed treatment
• Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC or Axium).
• Responsible for checking all messages and taking action when necessary to adjust, modify or cancel appointments
• Handle patient inquiries by interpreting and applying dental school and clinic policies and provide information
• Securely store and handle records in compliance with legal requirements, including HIPAA regulations

At the School of Dental Medicine, University of Colorado Anschutz Medical Campus, you’ll find an incredible opportunity to contribute to the field of dentistry while advancing your career. As part of our esteemed institution, you’ll have access to cutting-edge research facilities, state-of-the-art equipment, and a collaborative and supportive environment. Join our team of dedicated professionals who are passionate about providing exceptional dental care, advancing oral health, and making a difference in patients’ lives. With opportunities for growth, professional development, and meaningful impact, working with us offers a rewarding and fulfilling career in the dynamic field of dental medicine.

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

• Three (3) years of relevant experience in an occupation related to the work assigned to this position

  • Substitution: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years.

• Previous experience working in a Medical or Dental office.
• Prior experience working in a fast-paced environment
• Bilingual, Spanish-speaking.
• Computer skills: axiUM, EPIC
• MS Office: Outlook, Power Point, Word.

• Ability to think critically and make decisive judgements
• Ability to identify problems and recommend solutions.
• Ability to effectively communicate at all levels, including physicians, leadership, and staff.
• Ability to work within large, complex healthcare systems.
• Ability to work independently and with minimal supervision
• Ability to maintain confidentiality and communicate in person, by phone, or in writing.
• Ability to attest to computer proficiency and learn new computer applications.
• Ability to keyboard/type, write legibly, and accurately record information.
• Ability to analyze and interpret data.
• Ability to organize workflow with particular focus on tracking patient care and improving patient flow.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider level CPR certification or within 90-days of hire.
• Maintains all required licensure and certifications for position.
• Must be able to work in-person.

• A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

• Curriculum vitae / Resume

• Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

The starting salary range (or hiring range) for this position has been established as $49,400-$59,774

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.