Provider – Nurse Practitioner or Physician Assistant

Job Title: Provider – Nurse Practitioner or Physician Assistant (Monday-Friday; Onsite)

About Us:

Founded in 2015, the Food Allergy Institute (FAI) is a cutting-edge research and clinical care center revolutionizing food allergy treatment among the pediatric population. Our Tolerance Induction Program™ is the first of its kind, bringing patients to the point where they can eat whatever they want, whenever they want, without having to worry about any kind of reaction. The success of FAI is built on years of development involving proprietary biomarkers, data analytics and modeling systems which allow unique patient specific therapy to be deployed in the clinic setting and at home safely.

Why Join FAI?

The Food Allergy Institute (FAI) is home to innovative thinkers, problem solvers, and passionate leaders who are transforming the world of food allergy treatment. Our work is life-changing for patients and their families, and every member of our team plays a vital role in supporting our mission.

With over 180 employees, Our diverse team includes Physicians in the specialties of Pediatrics, Pulmonary, Allergy & Immunology, Emergency Medicine, as well as Nurse Practitioners, Physicians Assistants, and a PhD level research team. In the food allergy world, the growth of FAI is unique in reflecting the effectiveness of its treatment approach and the supportive environment fostered by its team of professionals.

At FAI, you’ll be part of a team dedicated to making a real impact. We provide access to cutting-edge technology, offer competitive salaries, comprehensive benefits, and endless opportunities for professional development and career growth. Join us in transforming food allergy care and be inspired to make a difference.

Training & Development:

No prior experience in food allergy care is necessary. New grad applicants are welcome! We offer a comprehensive training program designed to provide you with the knowledge and skills needed to excel in this specialty and caring for patients in our food allergy treatment program. This training is designed to ensure you are fully equipped to handle food allergy cases with confidence.

Who are we looking for? We are currently seeking a dynamic, empathetic and flexible Provider (NP or PA) that will enjoy working in a food allergy treatment clinic. They must be able to work in a fast paced, dynamic work environment.

Duties and Responsibilities:

• Complete all assigned patient visit preparation and clarifications accurately and timely according to the prep schedule
• Ensure accurate chart preparation and maintain a strong understanding of all appointment types scheduled.
• Demonstrate accurate preparation of charts
• Demonstrate and maintain a strong understanding of Challenge Visits
• Maintain a physical presence in the clinic during clinic hours
• Be available to serve as back up in emergency situations
• Manage and stabilize grade 1, 2, 3 reactions
• Answer, triage and escalate questions, concerns, and reactions
• Demonstrate strong understanding TIP and provide TIP based education
• Ensure they are keeping up with up to date TIP information and protocols

• Provider on call or Call assist/support will rotate into the Command Center
• Collaborate with Escalation leads/ Logistics MD to ensure necessary follow up
• Complete escalation case write ups and present during daily Escalation Rounds; complete follow ups/resolution to patient cases presented
• Answer, triage and escalate questions, concerns, and reactions
• Complete rotating call requirements (POC: Monday-Friday 7 am- 5pm, Call Assist/Support: 8 am-5pm)
• All calls require physical presence in the Call Center from 8am to 5pm, excluding weekends
• Manage and stabilize grade 1, 2, 3 reactions

• Provide excellent customer service through effective communication and collaboration with all patients, visitors, and employees
• Provide accurate information to patient families with regards to individualized plans and current condition
• Treat all patients and parents with respect and strive to connect them to resources to resolve their questions
• Lead a positive working relationship with staff and patients
• Quickly adapt and integrate practice changes as needed
• Function on all platforms and technology systems associated with the job
• Integrate constructive feedback from leaders and peers
• Provide clear hand off to colleagues with accurate information on patient status
• Promptly address performance concerns with Pod Lead and/or Provider manager(s).
• Foster an environment for learning and continued improvement
• Other duties as assigned.

Qualifications:

• Graduate of an accredited Nurse Practitioner or Physician Assistant School
• Current California NP and RN or PA License
• National Provider Identification Number (NPI)
• PA or NP Certifications, preferred
• BLS and PALS Certification
• Familiarity with medications and dosages, knowledge on how to draw medications/reconstitution, and IV placement required.
• Proficiency with office software applications, such as Microsoft Office and Google Suite, and previous EMR experience
• Team mentality and positive working attitude
• Strong verbal/written communication skills
• Excellent interpersonal and customer service skills
• Ability to work in a fast-paced environment that requires strong multi-tasking skills.
• Excellent organizational skills and attention to detail
• Interest in travel to affiliate clinics as additional support (in CA and potentially out of state)

Employee Benefits: We offer a comprehensive benefits package, including competitive salary, 401(k) with employer match, medical, dental, and vision insurance, generous paid time off, company-paid holidays, and sponsored employee events. We are also committed to your professional development with individualized training and career growth opportunities.

Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to walk between multiple office locations that include the use of stairs (elevator is only available in some instances).

This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Direct reports: N/A

The company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The company is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.