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Full Job Description

JOB PURPOSE OR MISSION: Assists the physician in coordinating care appropriate for the needs for the age population served, as defined in the department’s scope of service and under the direction/supervision of the physician.

PERFORMANCE CRITERIA

CRITERIA A: Everyday Excellence Values – Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.

PERFORMANCE STANDARDS:

  • Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
  • Takes initiative in living our Everyday Excellence values and vital signs.
  • Takes initiative in identifying customer needs before the customer asks.
  • Participates in teamwork willingly and with enthusiasm.
  • Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
  • Keeps customers informed, answers customer questions and anticipates information needs of customers.

CRITERIA B: Corporate Compliance – Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

PERFORMANCE STANDARDS:

  • Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
  • Maintains accurate and reliable patient/organizational records.
  • Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement – Employee demonstrates initiative in achieving work goals and meeting personal objectives.

PERFORMANCE STANDARDS:

  • Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
  • Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
  • Upholds the ethical standards of the organization.

CRITERIA D: Performance Improvement – Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

PERFORMANCE STANDARDS:

  • Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
  • Initiates or redesigns to continuously improve work processes.
  • Contributes ideas and suggestions to improve approaches to work processes.
  • Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management – Employee demonstrates effective cost management practices.

PERFORMANCE STANDARDS

  • Effectively manages time and resources
  • Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
  • Consistently looks for and uses resource saving processes.

CRITERIA F: Patient & Employee Safety – Employee actively participates in and demonstrates effective patient and employee safety practices.

PERFORMANCE STANDARDS:

  • Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
  • Employee proactively reports errors, potential errors, injuries or potential injuries.
  • Employee demonstrates departmental specific patient and employee safety standards at all times.
  • Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
  • Consistently looks for and uses resource saving processes.

JOB FUNCTIONS

ESSENTIAL JOB FUNCTIONS include, but are not limited to:

1. Collects data essential to assessment and indicates deviations from normal to the physician.

PERFORMANCE STANDARDS:

  • Performs medication reconciliation as part of the clinical assessment on all new admissions and then ongoing during the course of treatment.
  • Involves the patient, significant others and health care providers as appropriate.
  • Identifies and coordinates the need for further assessment by discipline.
  • Documents patient care assessments in the medical record.
  • Responsible for completion of all patient care assignments while maintaining quality assurance standards.
  • Consistently demonstrates clinical competence in nursing procedures and patient care.

2. Performs patient care and education according to the standards and the needs of the patient.

PERFORMANCE STANDARDS:

  • Facilitates patient groups as it relates to the clinical needs of the patient and as ordered by the psychiatrist. Such groups may include but are not limited to: activities of daily living, medication management, symptom management.
  • Prints patient medication educational material from the intranet and provides to the patient.
  • Answers patient questions as it relates to the educational material.
  • Provides individualized patient education to patients.
  • Assists physician during drug reconciliation day at the clinic for ongoing medication reconciliation.
  • Calls in prescriptions to pharmacies as ordered per the physician.
  • Collaborates with the interdisciplinary health care team to deliver patient care utilizing nursing practice standards.
  • Maintains patient rights.
  • Documents all patient/family education and ongoing assessments.

3. Performs all other duties as assigned.

PERFORMANCE STANDARDS:

  • Demonstrates an ability to perform a variety of duties, and maintains flexibility as patient care needs change.
  • Demonstrates a consistently well-organized approach to all assigned activities.

EXPERIENCE REQUIREMENTS

1 year psychiatric experience preferred

SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS

Current Louisiana RN licensure

HIPAA REQUIREMENTS:

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, medical records related to quality/data, patient financial information, patient related complaints, information related to patient location, religious beliefs and/or public health records.

SAFETY REQUIREMENTS:

Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, and receiving orders for patients, and patient identification.

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