Staff Accountant

Job Summary:

The Staff Accountant (Revenue) plays a critical analytical role in ensuring the accuracy, completeness, and integrity of revenue reporting for a high-volume fulfillment operation.

Essential Functions:

• Evaluate revenue timing and cut-off by reviewing transaction data, operational reports, and supporting documentation
• Responsible for analyzing customer contracts, evaluating revenue recognition under U.S. GAAP, and identifying trends, risks, and variances impacting revenue and receivable.
• Supports month-end close and financial reporting through detailed reconciliations, root-cause analysis of discrepancies, and collaboration with cross-functional teams to resolve complex billing, revenue recognition, and customer account issues.
• Prepare and post journal entries related to deferred revenue and revenue adjustments
• Perform monthly and quarterly reconciliations of revenue and related balance sheet accounts
• Collaborate with different departments to resolve revenue recognition issues
• Prepare, review, and send monthly customer statements to ensure promptly collection of past-due accounts
• Review customer account activity to identify delinquency patterns, credit risk exposure, and collection inefficiencies
• Record and reconcile payments (checks, wires, credit cards, ACH) in the accounting system
• Investigate and resolve customer payment discrepancies, short payments, and billing disputes
• Follow up with customers via email/phone regarding overdue balances
• Collaborate with Operations, Sales, and Customer Service to resolve revenue recognition, billing, and customer account discrepancies
• Identify revenue trends, anomalies, and fluctuations through period-over-period and customer-level analysis; escalate material risks or issues to management
• Prepare analytical schedules and supporting documentation for management reporting, audits, and financial statement reviews
• Process various accounting source documents (i.e. Vendor/customer invoices, payments, check requests, customer payments.) as applicable and in accordance with GAAP and accounting departments policies and procedures
• Monitor vendor or customer accounts to ensure accounting system ledgers are reconciled by requesting and reviewing vendor/customer statements per defined accounting policies and procedures
• Maintain vendor/customer records, obtaining needed documentation (i.e. W-9, change of address, certificate of insurance, etc.) and bring any discrepancies to the manager(s) attention
• Set up new vendors or customers in accordance with accounting department’s policies and procedures
• Perform physical audits of inventory and fixed assets as applicable
• Ensure that all source documents are entered accurately and timely to ensure all deadlines are met
• Adhere to all internal controls and uphold confidentiality where necessary
• Apply accounting policies and procedures to ensure compliance
• Participate in process improvements and system enhancements related to revenue accounting
• Travel to other ACT Fulfillment locations as assigned. Must maintain a valid drivers license, proof of insurance and clean motor vehicle report at all times throughout employment
• Other duties as assigned

Qualifications and Requirements:

• Minimum of five (5) years of progressive accounting experience, preferably in a manufacturing, logistics and warehouse environment.
• Bachelor’s Degree in Accounting or related field preferred or a combination of education and equivalent work experience.
• Excellent knowledge of US Generally Accepted Accounting Principles (GAAP) and the ability to research accordingly
• Strong analytical and critical thinking skills
• Good math skills
• Process improvement mindset
• Strong attention to detail with a high level of accuracy
• Dependable time management and organizational skills; ability to handle multiple tasks and pivot as necessary
• Positive attitude, energetic and work effectively as a team player
• Excellent written and verbal communication skills; includes preparation and presentation of data in a digestible format
• Great interpersonal skills including the ability to deal with a variety of employees in a positive and friendly manner
• The ideal candidate demonstrates strong analytical judgment, attention to detail, and the ability to translate financial data into clear, actionable insights for management.
• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise, and diplomacy.
• Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.
• Ability to work extended hours as required
• Excellent knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint)
• Proficient computer skills
• Experience with ERP; Acumatica and Softeon a plus