Full Job Description
Job Title: Lead Medical AssistantLocation: La Mesa, CAPractice Type: Pain Management (3 Providers, ~6 Staff)
Position Summary
We are seeking an experienced and highly organized Lead Medical Assistant (MA) to oversee clinical operations in a fast-paced pain management practice. This role combines hands-on patient care with leadership responsibilities, ensuring efficient workflow, excellent patient experience, and strong support for our providers. The ideal candidate is proactive, detail-oriented, and comfortable managing both people and processes.
Key Responsibilities
Clinical Leadership & Oversight
- Supervise and support Medical Assistants and clinical staff in daily operations
- Coordinate provider schedules, room assignments, and patient flow
- Train, mentor, and onboard new clinical staff
- Ensure adherence to clinical protocols, OSHA/HIPAA compliance, and best practices
- Act as a liaison between providers, front office staff, and management
Patient Care
- Room patients, obtain vital signs, and document medical histories
- Assist providers with exams, procedures, and pain management treatments
- Prepare and maintain exam rooms, ensuring proper sterilization and stocking
- Administer injections and medications as permitted by scope of practice
- Provide patient education and follow-up instructions
Administrative & Operational Duties
- Oversee EMR documentation accuracy and workflow efficiency
- Manage clinical supply inventory and ordering
- Assist with prior authorizations, referrals, and coordination of care
- Monitor daily schedules to minimize wait times and maximize productivity
- Support quality improvement initiatives and compliance audits
Qualifications
- Minimum 3–5 years of Medical Assistant experience, preferably in pain management, orthopedics, or a specialty practice
- Prior lead or supervisory experience strongly preferred
- Medical Assistant certification (CMA, RMA, or equivalent) required
- Strong knowledge of EMR systems and clinical workflows
- Excellent communication, leadership, and organizational skills
- Ability to multitask and thrive in a fast-paced environment
Preferred Skills
- Experience with pain management procedures (e.g., injections, nerve blocks)
- Familiarity with insurance authorizations and specialty referrals
- Bilingual (Spanish) is a plus
Work Environment
- Busy outpatient clinic with 3 providers and a collaborative team of ~6-8 staff members
- Fast-paced, team-oriented, and patient-focused culture
Compensation & Benefits
- Competitive salary based on experience
- Health, dental, and vision insurance (if applicable)
- Paid time off and holidays
- Opportunities for growth and leadership development
Why Join Us
You’ll play a key role in shaping clinical excellence and team performance in a growing pain management practice. This is an opportunity to step into leadership, make a meaningful impact on patient care, and work closely with providers in a supportive environment.