Full Job Description
About the Position
This Position is ONLY Open to Montgomery County Government Employees:
- Current Montgomery County Government employees;
- Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights;
- Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
- Active Project SEARCH Interns or former Montgomery County Government Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $57,596 to $84,851, based on the candidate’s qualifications and experience.
WHO WE ARE
The Department of Health and Human Services (DHHS) is responsible for delivery of the County’s public health and human services that meets the needs of our community’s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.
As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.
WHO WE ARE LOOKING FOR
What You’ll Be Doing
Duties of this position will include, but are not limited to:
- Coordinating daily administrative workflow for LHI programs, including general office support and customer service.
- Processing or coordinating a wide variety of administrative and fiscal transactions.
- Arranging facility, IT, and telecommunications support as needed.
- Answering phones, greeting visitors, and providing responsive support to internal and external customers.
- Supporting meetings, special events, and program activities through scheduling, preparation, logistics, and follow-up.
- Reviewing, tracking, and reporting expenditures and program statistics.
- Reviewing police reports for quality assurance, checking client eligibility, and assisting with financial assistance and fee collection tasks.
- Using technical systems and software to support fiscal, administrative, and operational functions.
Work Schedule: This position may require occasional evening and weekend hours based on program needs.
Telework: This position may be eligible for limited hybrid telework, up to two days per week, after the initial training period.
Minimum Qualifications
Education: Graduation from high school or High School Certificate of Completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and work experience may be substituted.
Preferred Criteria, Interview Preferences
- Experience processing administrative and fiscal transactions.
- Experience working with diverse populations, including Limited English Proficiency (LEP) clients.
- Experience using Microsoft Office and other technical applications to support administrative or fiscal operations.
- Experience reviewing or tracking expenditures, program data, or other administrative records.
- Experience coordinating meetings, events, or program activities.
- Experience providing bilingual customer service in Spanish, Amharic, or French.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant’s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a “Lateral Transfer” candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County’s “Public Employees” (which does not include employees of the Sheriff’s office) are subject to the County’s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.