Dental Front Office Assistant

Full Job Description

OverviewJoin our dynamic dental practice as a Dental Front Office Assistant and become the welcoming face of our clinic! This energetic role is vital in creating a positive patient experience from the moment they walk through our doors. You will manage appointment scheduling, insurance verification, patient check-in and check-out, and handle a variety of administrative tasks with enthusiasm and professionalism. Your expertise in dental office procedures will ensure smooth daily operations while supporting our commitment to exceptional patient care. This paid position offers an exciting opportunity to grow your career in a fast-paced, friendly environment.

Duties

• Greet patients warmly, verify their information, and assist with check-in and check-out processes
• Schedule appointments efficiently using Eaglesoft – dental practice management software.
• Verify insurance coverage, process claims, and handle billing using systems like Eaglesoft, Trojan, and various insurance portals.
• Manage multi-line phone systems with excellent phone etiquette and assist patients with inquiries
• Maintain accurate dental records, update patient information, and review documentation for completeness
• Assist with insurance verification, and processing payments in compliance with HIPAA regulations
• Support clinical staff by coordinating patient flow, preparing paperwork, and managing office supplies

Experience

• Prior experience in a dental or medical office environment is highly preferred, especially in front desk or administrative roles
• Strong knowledge of dental terminology, and health information management systems
• Proficiency with EMR (Electronic Medical Records) systems such as Eaglesoft, or similar platforms
• Familiarity with dental billing processes
• Excellent computer skills including Microsoft Office suite (Word, Excel) and typing speed (10-key typing)
• Demonstrated ability to handle sensitive patient information securely following HIPAA guidelines
• Bilingual abilities are a plus to serve diverse patient populations effectively

Join us to be part of a dedicated team that values professionalism, efficiency, and compassionate patient service. Your role as a Dental Front Office Assistant will be instrumental in delivering outstanding care while advancing your career in healthcare administration!

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Professional development assistance

Work Location: In person