Full Job Description
Position Overview
We are seeking a dependable, organized, and friendly Medical Assistant / Front Desk / Medical Records & Referrals Coordinator to join our small practice. This is a hands-on, multi-role position ideal for someone who enjoys both patient interaction and behind-the-scenes administrative work.
In our small office, teamwork is essential — you must be comfortable wearing multiple hats and helping wherever needed.
Responsibilities
Clinical Duties
- Room patients and record vital signs
- Update medical histories and chief complaints
- Assist the provider during exams and procedures
- Administer injections and perform basic lab duties (if certified)
- Prepare and clean exam rooms
Front Desk Duties
- Greet and check in patients warmly and professionally
- Schedule appointments and manage daily schedule flow
- Answer phones and respond to patient inquiries
- Verify insurance and collect copays
- Maintain a welcoming and organized reception area
Medical Records & Referrals
- Maintain and update patient records in EHR
- Scan and manage incoming/outgoing documents
- Process medical record requests
- Coordinate specialist referrals
- Obtain prior authorizations as needed
- Track referral completion and follow up with patients and specialty offices
Qualifications
- High school diploma or equivalent
- Medical Assistant certification preferred but not required with experience
- Previous experience in a medical office strongly preferred
- Experience with insurance verification and referrals preferred
- Strong multitasking and organizational skills
- Friendly, patient-focused attitude
- Knowledge of HIPAA and medical terminology
Ideal Candidate
- Self-motivated and dependable
- Comfortable working in a small team environment
- Strong attention to detail
- Excellent communication skills
- Willing to assist in both clinical and administrative tasks
What We Offer
- Supportive, team-oriented work environment
- Competitive hourly pay (based on experience)
- Paid time off (if applicable)
- Consistent daytime schedule (no nights/weekends, if applicable)
Pay: $15.00 – $18.00 per hour
Benefits:
- Disability insurance
- Life insurance
- Paid time off
Work Location: In person
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