Full Job Description
About us
ProContractor Supply Inc of Carolina is an equipment rental and Construction material supply company operating since 1995. We are a small but growing family-owned business established here in NC as of 2020 currently servicing North Carolina as well as parts of Virginia and South Carolina. We have built a strong customer base as a result of our superior customer service and we hope to create a team with those priorities in mind. Our ideal employee is one that understands the importance of customer service while being able to think on their feet and maintaining a willingness to learn the ins and outs of a relatively niche market.
This opening is for our Front Counter position. This position is responsible for handling our walk-in customer business as well as some smaller requests over the phone. We also have 5 delivery drivers that this position would be required to route as efficiently as possible. This position is a full-time position covering our stores operating hours: 7am-5pm Monday through Friday and closed on Saturday and Sunday.
Job Requirements:
- High School Diploma or GED equivalent required
- Associate’s or Bachelor’s degree preferred but not required
- Previous experience in a customer service role
- Strong verbal and written communication skills and excellent ability to listen and respond
- Must be courteous with strong customer service orientation
- Excellent multitasking abilities required
- Strong flexibility and the ability to manage and adapt to changing priorities quickly
- Bilingual in English and Spanish highly desirable
- Ability to lift over 50lbs occasionally
- Forklift experience preferred but not required
Job responsibilities
· Interacting with customers both in person, and over the phone
· Taking and entering customer orders or rentals in our sales and rental software
· Route delivery drivers efficiently to provide the best customer service possible
· Stocking our showroom
· Handling cash and cards for transactions as well as balancing the cash drawer at the end of each day
· Perform other administrative duties when needed to support other team members
Please note that these job responsibilities are not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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