Full Job Description
MaxHealth is looking to hire a Provider Trainer to provide support to all of our MaxHealth clinics. This role, under the direction of leadership, will be responsible for work with operations to deliver appropriate training and onboarding for providers- including use of software, eClinicalWorks, customer service expectations, and general workflow.
This position requires travel throughout Florida to our various clinics. Position requires Nurse Practitioner or PA background. Internal Medicine/Primary Care setting experience required. Must have previous training experience.
Will cover at the virtual clinic or in other clinics when not training.
Salary- Flexibility based on experience/qualifications.
Job Qualifications:
- Professionals with a healthcare-related degree must have a minimum of 2 years with electronic healthcare system(s) and be familiar with processes, policies, role expectations and medical vocabulary.
- Training and / or experience with medical and procedural terminology necessary.
- Experience leading teams or clinic management preferred.
- Excellent computer skills are required. Must be able to communicate effectively both orally and written.
- Ability to demonstrate positive customer service skills.
Essential Job Duties/Responsibilities
- Responsible for delivering appropriate training and onboarding for providers to include use of software including ECW, customer service expectations, and general workflow.
- Develops training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
- Maintains records and tracking of provider competency throughout their training- including serving as a resource to provide training to improve staff performance issues as needed.
- Organize training schedules, practicum trainings, finalizing the training content and handouts, etc.
- Trains and delegates educational duties to others as necessary. Provides necessary oversight of additional trainers to ensure successful completion of the training curriculum.
- Promotes technology and skills development to improve provider business practices.
- Participate in cross functional teams to solve system issues.
- Completes and adheres to all mandatory Compliance and Regulatory Training.
- Maintains an atmosphere that supports customer service and patient satisfaction.
This position earns competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)
If this sounds like the right patient care opportunity for you, apply today!
ABOUT MAXHEALTH
MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and senior patients throughout Florida. We provide care for more than 120,000 patients, most of which are beneficiaries of government-sponsored healthcare programs like Medicare, or of health plans purchased on the Affordable Care Act exchange marketplace. MaxHealth is a rapidly growing medical practice with more than 50 clinics spread across central and southern Florida.
MaxHealth also partners with independent providers who are like-minded and utilizes its platform to help them provide high-quality care.
Our Providers are introduced to the organization through an in-depth training process. They’re given tools and are part of Integrated Care Teams that help reduce the day-to-day stress of practicing medicine while improving their life/ work balance. After hours call is voluntary at the majority of our locations and can be elected for additional compensation.
We are customer-centered; compassionate; results-driven; proactive; collaborative; and adaptable in executing our vision to help patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness. One patient at a time.
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