Billing and Collections Specialist

Full Job Description

Billing and Collections Specialist
Entrusted Pediatric Home Care is a rapidly growing pediatric home care company headquartered in Austin, Texas. We are committed to delivering world-class service to our clients while promoting a healthy work-life balance for our team.

We are currently seeking a detail-oriented, proactive Billing and Collections Specialist to support our Revenue Cycle Management team. This role is essential in ensuring timely and accurate reimbursement while maintaining compliance with state, federal, and local regulations. The ideal candidate is organized, dependable, and committed to maintaining the financial integrity of the organization.

Salary: $40,000.00 – $50,000.00 per year including bonuses

Essential Job Functions:

• Coordinate and perform billing and collections activities in compliance with payer, state, and federal requirements.
• Assist with insurance authorization requests, including submission, tracking, and follow-up to ensure services are properly authorized prior to billing.
• Maintain accurate authorization records and communicate authorization status or issues to appropriate internal teams.
• Monitor accounts receivable and perform follow-up on unpaid or underpaid claims to ensure timely resolution.
• Communicate and escalate collections issues, including denials and potential write-offs, to the Manager of Revenue Cycle Management or other leadership as appropriate.
• Serve as a liaison between billing, collections, authorization, and administrative staff to support effective communication and coordination.
• Provide billing and collections feedback to administrative and leadership teams as requested.
• Ensure confidentiality and security of all financial, patient, and payer-related information at all times.
• Maintain a high standard of ethical conduct and compliance with all applicable regulations and agency policies.
• Perform other duties as assigned by leadership to support revenue cycle operations.

Education:

• High School Graduate required
• College coursework or degree preferred

Skills and Experience:

• One (1) year of experience in billing, collections, or healthcare revenue cycle preferred
• Knowledge of healthcare billing requirements and payer guidelines preferred
• Strong computer skills required; familiarity with billing systems and standard office equipment preferred
• Excellent interpersonal, organizational, and communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to read, write, and comprehend English

Physical Requirements:

• Prolonged sitting with some standing required
• Occasional lifting, pulling, carrying, or pushing items weighing up to fifty (50) pounds
• Frequent stooping, kneeling, and reaching while accessing files
• Ability to work under deadlines and occasionally stressful conditions

Work Environment:

Duties are primarily performed in an office environment with routine use of computers and standard office equipment.

Benefits:

• Retirement Plan
• Medical, Dental, Vision
• Quarterly Profit Bonus Plan
• Weekly Pay
• Paid Time Off
• Sick Time Off
• Expense Account

Entrusted Pediatric Home Care provides equal employment opportunities to all employees and applicants. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, age, or disability status.

• LGBTQ+ friendly workplace
• Age-inclusive
• Paid time off

Pay: $40,000.00 – $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you currently located in the Austin, TX area?
• Are you able to commute to the office Monday–Friday, 8:00 AM–5:00 PM?
• Do you have at least 1 year of hands-on experience managing the full life cycle of medical claims, including claim submission, payment posting, denial management, and appeals?

Work Location: In person