Leasing Consultant

Full Job Description

Job Overview

We are seeking a dynamic and motivated Leasing Consultant to join our property management team! In this vital role, you will be the friendly face and expert guide for prospective residents, helping them find their perfect home while ensuring a seamless leasing experience. Your energetic approach and exceptional customer service skills will drive leasing success, foster positive relationships, and contribute to the vibrant community atmosphere. This position offers an exciting opportunity to utilize your sales acumen, administrative expertise, and knowledge of property management regulations to make a real impact.

Responsibilities

• Greet prospective tenants warmly, conduct property tours, and showcase available units to highlight features and benefits.
• Manage lease or rental agreement processes accurately, including application screening, credit checks, and background verification.
• Maintain detailed records of leasing activities using property management software such as Yardi or OneSite.
• Ensure compliance with Fair Housing regulations, landlord-tenant law, LIHTC (Low-Income Housing Tax Credit), Section 8, and other legal requirements.
• Handle customer inquiries via phone, email, or in person with professionalism and courtesy, providing clear information about leasing options.
• Assist with lease renewals, rent collection, and resolving tenant concerns through effective conflict management and negotiation skills.
• Collaborate with maintenance teams to coordinate property upkeep and address resident requests promptly.
• Support administrative functions such as data entry, filing, and maintaining accurate tenant files in accordance with legal standards.
• Upsell additional services or amenities to enhance resident satisfaction and retention.
• Participate in property marketing efforts to attract new tenants through community events or outreach initiatives.

Requirements

• Proven experience in property leasing, property management, or real estate administrative roles; familiarity with property management software like Yardi or OneSite is highly preferred.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, LIHTC programs, Section 8 housing policies, and lease management procedures.
• Excellent customer service skills paired with professional phone etiquette and conflict resolution abilities.
• Demonstrated ability in sales, negotiation, and upselling techniques to maximize occupancy rates.
• Administrative experience including data entry, filing systems (physical and electronic), and office procedures.
• Familiarity with facilities management concepts such as property maintenance coordination is a plus.
• Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment.
• Strong organizational skills complemented by effective communication skills—both verbal and written—are essential for success in this role.

Join us as a Leasing Consultant and become an integral part of creating welcoming communities where residents feel valued! Your energy, expertise, and dedication will help shape memorable living experiences while advancing your career in property management.

Pay: $34.61 – $49.64 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Relocation assistance

Work Location: In person