OLHS Program Director of the Physician Assistant Program; Full-Time

This job works in a collaborative model with colleagues including but not limited to: residents, fellows, attendings, and others who care for patients within the Health System Responsible for working under the supervision of the Medical Director or approved staff physician and in association with support and nursing staff. In addition, this job works with specific service line’s or departments leadership team in daily operations. The job serves as a leader and coordinates efforts of the advanced practice providers within the department or service line. The PA lead is responsible for taking a leadership role in overall program development and departmental initiatives, processes, and/or changes and encourages multidisciplinary collaboration. This job demonstrates professionalism and effectively facilitates support of the APPs as well as actively participates in organizational committees to ensure alignment of APPs in the overall mission and vision of the institution.

• Must have computer skills and dexterity required for data entry and retrieval of required job information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Working knowledge of Advanced Practice Provider policies and protocols at a department and campus/system level.

• Utilizes the approved medical practices process in the delivery of all patient care.
• Provides care based on physical, psycho/social, educational, safety and related criteria, appropriate to the ages of patients served in assigned areas.
• Maintains an attitude of inquiry towards medical practices and patient care outcomes, and may develop research methodology.
• Provides education experiences to patient families, staff, other health professionals, and to the community.
• Assists the AVP of advanced practice providers and collaborates with the department chair or medical director as well as service line/department administrative leader in facilitating the development, support and management of the APP group within specific service lines or departments.
• Facilitates change to meet organizational goals. Develops and implements strategies to reduce costs and increase patient satisfaction.
• Actively participates in and leads discussion of quality results and patient feedback, problem solving and development of plans to improve quality of care and service.
• Monitors competency, documentation and outcomes of care given by APPs.
• Facilitates working relationships among all levels of staff to meet patient care requirements.
• Provides daily clinical supervision, including work assignments, training and evaluation in accordance with the organization, and specific, respective departmental policies and procedures. Follows up and supports efforts of colleagues to implement improvement action plans.
• Serves on at least one council, hospital, committee, task force, or project team to improve patient care or work area.
• Models appropriate judgment in the follow-up of patient care issues, including use of physician, nursing and/or administrative chain of command.
• Facilitates learning for other staff to become more effective in their role. Provides coaching and team building to increase employee productivity and satisfaction. Serves as a resource to staff for problem solving.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other related duties as required.