Full Job Description
EA Family Services is hiring a full-time Lead Care Manager for the Bakersfield area. This position would entail working with a dynamic team providing care coordination/case management for Medi-Cal enrollees. Must love working with people; have a respectful, and objective attitude; be friendly and outgoing. Must have a BA/BS in the social services field. Must be Bilingual, speaking both English and Spanish. The hourly pay is $23.00 per hour. Must pass DOJ/FBI/CAIC clearances.
Lead Care Manager responsibilities include:
- Coordinating with individuals and/or entities to ensure a seamless experience for the member and nonduplication of services.
- Engage eligible members.
- Oversee provision of ECM and CS services, including the completion of the assessment, development of a care plan, and implementation of the care plan
- Complete referrals on behalf of Members.
- Offer services where the member lives, seeks care, or finds most easily accessible and within managed care plan (MCP) guidelines
- Connect the member to other social services and supports they may need, including transportation and Community Supports
- Advocate on behalf of members with healthcare professionals
- Use motivational interviewing, trauma-informed care, and harm-reduction approaches
- Coordinate with hospital staff on discharge plan
- Accompany member to office visits, as needed and according to MCP guidelines
- Monitor treatment adherence (including medication)
- Provide health promotion and self-management training
Lead Care Manager trainings include:
- Enhanced Care Management and Community Supports Services
- Methods and processes for data sharing
- Member rights and responsibilities
- Clinical protocols, evidence-based practice guidelines
- Population of Focus for specific health needs and cultural awareness and sensitivity
- Patient-centered care
Job Type: Full-time
Salary: $23.00 per hour
Application Question(s):
- Must pass DOJ/FBI/CAIC clearances
Education:
- Bachelor’s (Required)
Work Location: In person
Job Types: Part-time
Schedule:
- Monday to Friday
Work setting:
- Hybrid remote
Ability to commute/relocate:
- Varies: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Case management: 1 year (Preferred)
License/Certification:
- CPR Certification (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: Varies
Benefits:
- Employee assistance program
Work Location: Hybrid remote in Bakersfield, CA 93301